**Thousands Still Affected as Sky TV Faces Widespread Service Disruption**
Sky TV customers across the UK are facing continued disruption to their services following a major outage that began on Thursday evening. The technical issue, which started at around 9pm, has left tens of thousands without access to both television and broadband, causing frustration and inconvenience for many households.
As Friday morning dawned, hopes that the problems would be quickly rectified were dashed for many, with reports flooding in from users still unable to access their favourite channels or connect to the internet. Despite increased expectations of a resolution overnight, numerous customers discovered that services had not been restored, sparking a fresh wave of complaints early in the day.
Monitoring website Down Detector recorded a significant surge in problem reports, with complaints peaking between 9pm and 11pm on Thursday night. By 6am on Friday, the site continued to receive more than 2,000 notifications from disgruntled customers, who described persistent difficulties in getting their Sky TV to function. Some users noted that intermittent service returns offered brief moments of hope, only for the connection to fail again shortly afterwards.
The outage appears to have affected much of the country, with the highest volume of complaints coming from major urban centres. London, Manchester, Glasgow, Wandsworth, Bolton, Bristol, Nottingham, Sheffield, and Waltham Forest have been among the hardest hit, according to user reports. This wide geographical spread highlights the scale of the technical issue, affecting both metropolitan and regional subscribers.
By Thursday night, nearly 35,000 Sky customers had reported being unable to use their television or broadband services. Reports on social media detailed the disruption to evening routines, with many families missing scheduled programmes and some who rely on Sky’s broadband connectivity for remote work left scrambling for alternatives.
Notably, Sky has thus far remained silent on the cause of the outage or when full service is expected to resume. The company has not issued any formal statement via its usual communication channels, leaving customers searching for answers. Frustrated users have turned to social media to share their experiences and seek reassurance from the provider, but at the time of writing, no official explanation or apology has been made public.
This major service failure comes at a time when reliable access to TV and online services plays a central role in everyday life. Customers have cited not only missed entertainment but also difficulties in carrying out work and staying in touch with friends and family. For some, these issues have underscored how dependent modern households have become on uninterrupted digital connectivity.
Technical experts have speculated that the scale and persistence of the outage may indicate a significant underlying problem with Sky’s network infrastructure. While occasional, short-lived disruptions are not uncommon in digital services, a widespread blackout lasting several hours – and carrying on into the following day – is noteworthy for a company of Sky’s stature.
As the disruption continues, customer patience is understandably wearing thin. Many are calling for clear communication from Sky, demanding both an explanation of what went wrong and guidance on when they can expect normal service to resume. In previous incidents, companies have faced criticism for lack of transparency and slow response, with consumers expecting timely updates and acknowledgement of the inconvenience caused.
With Friday progressing, all eyes remain on Sky for further information on the outage. Until the issue is fully resolved, many homes and businesses will remain in limbo, with users anxiously awaiting a return to normality and hoping for increased clarity from one of the UK’s leading TV and broadband providers.