Alert: Immediate Action Required for 180,000 RTS Subscribers for Meter Upgrade

Attention, energy users! If you have a Radio Teleswitch Service (RTS) electricity meter, it’s time for a switch! With the phase-out of this ageing tech, 180,000 customers need to upgrade to ensure they stay in control of their heating and avoid higher bills. Already, over 250,000 meters have been replaced across the UK this year.
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RTS meters use outdated radio signals for peak/off-peak rates, and they’re on their way out. Not replacing your meter could lead to heating issues or unexpected charges. The good news? Replacing your meter won’t cost you a penny, and most are being swapped for smart meters. These nifty devices offer a variety of tariffs, letting you choose the best option for you without affecting how much you pay for energy.
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Sam from Nottingham shared his experience: “We didn’t know we had an RTS meter until our supplier reached out. Upgrading was a breeze, and now we have more control and visibility over our energy use.”

The industry has fast-tracked this effort, prioritising vulnerable customers and increasing replacement rates to over 1,000 meters per day. If you’ve been contacted by your supplier or think you might have an RTS meter, don’t wait! Book an appointment to upgrade your meter now and avoid disruption.

In case you’re worried about costs or energy debt, remember, help is available. Contact your supplier or seek independent advice. For more info, check out energyadvice.scot or call 0808 196 8660. Stay warm and in control! 🌟