🍰 Scunthorpe Cake Shop Battles Rogue Refunds! 🍦
Andrea Blow, the spirited owner of Cakes by Andrea, has been facing a frosty challenge thanks to some questionable refund claims on Just Eat! 😲 Customers have been asking for refunds because their ice cream was “too cold” – seriously?!
Over the past two months, Andrea discovered that one cheeky customer managed to snag 44 refunds for supposedly “undelivered” treats. The funny thing is, Andrea personally employs her own delivery drivers and is on a first-name basis with the serial refund requester! 🤔
Enough was enough, and Andrea decided to take action. She contacted Just Eat, which generously refunded her £315, but she’s still out hundreds more. Not one to let her beloved business crumble, Andrea is crafting her own app and website to cut ties with Just Eat and take full control. 📲
Her message to fellow small business owners? Go independent! It’s worth taking the risk to safeguard your hard work, especially when you have a dedicated team and a community relying on you.
Andrea’s story is a reminder of the challenges small businesses face in the digital age. But with determination and a dash of innovation, she’s proving she’s not just icing on the cake – she’s the whole package! 🎂
Feeling inspired by Andrea’s resilience? Let’s support our local heroes and ensure these delectable delights keep coming! What do you think about her bold move? Let us know in the comments! 💬⬇️