**Lidl Issues ‘Do Not Eat’ Warning Over Chicken Steaks Due to Allergy Labelling Error**
Supermarket chain Lidl has released an urgent alert after recalling a popular chicken product over a labelling oversight, urging customers with milk allergies or intolerances not to consume it. The recall was prompted after it was discovered that the Red Hen 4 Tempura Chicken Steaks, a regular item on many shoppers’ dinner tables, contains milk – an ingredient not clearly highlighted in bold on the packaging as required.
The Food Standards Agency (FSA) publicised the recall in an official statement, warning that the affected batches could pose a significant health risk to individuals who are allergic or intolerant to milk or its derivatives. The oversight means that consumers could unwittingly ingest milk, making the stakes particularly high for those with dietary restrictions.
Shoppers are being asked to carefully check the size and use-by dates of any Red Hen 4 Tempura Chicken Steaks they may have purchased. The recall specifically affects the 380g packs with the following best before dates: 11 December 2026, 16 December 2026, 22 December 2026, 30 December 2026, and 16 January 2027. All customers in possession of these items are being told not to eat the product under any circumstances if they have concerns about milk.
The major retailer has not only withdrawn the item from sale but has also issued in-store notices to inform shoppers about the risk and the steps to take. These point-of-sale posters seek to clearly explain which batches are unsafe and direct affected consumers on how to get a refund.
A spokesperson for Lidl issued an apology, saying: “We sincerely apologise for any inconvenience caused by this recall. Our customers’ health and safety remain our top priority, and we are taking all necessary steps to address the issue.” Customers seeking further information or assistance are encouraged to reach Lidl’s customer service on 0203 966 5566, or via email at customer.care@lidl.co.uk.
To ensure the recall is as far-reaching as possible, Lidl has also contacted major allergy support organisations. These groups will pass on the information to their networks, aiming to reduce the risk of affected individuals unknowingly consuming the product.
The FSA detailed the rationale behind withdrawing and recalling food items, stating, “If a potential risk to consumers is identified, such as a failure in allergen labelling or contamination, products are either taken off the shelves (‘withdrawn’) or customers are asked to bring them back (‘recalled’).” In this case, as the missing information could endanger certain customers, a full recall has been enacted.
Anyone who has purchased the identified product is eligible for a full refund, with or without a receipt, by simply returning the unopened or part-used packet to the store where it was bought. The advice is especially clear for those with milk allergies or intolerances: do not eat the product.
This recall forms part of ongoing efforts by both suppliers and watchdogs like the FSA to prevent risks associated with food allergies. Such incidents underscore the importance of rigorous food labelling and the swift action needed when mistakes occur.
As of now, no reports of allergic reactions have been officially confirmed in relation to this recall, but both Lidl and the FSA stress the importance of caution. Food allergy alerts are issued regularly as a precaution and are part of a broader campaign to educate the public on potential risks hidden in everyday food items.
For further updates or similar alerts, consumers are encouraged to consult the FSA website and keep an eye on Lidl’s in-store announcements and official communications.