📞 Big PIP Update! Most PIP assessments are done over the phone now, according to the latest from the Department for Work and Pensions. In June alone, 70,000 assessments were conducted via phone, accounting for a whopping 75.6% of all consultations. Just 5,000 people had face-to-face assessments, while 3,000 opted for video calls.
📚 Plus, a notable 13,000 PIP award reviews were managed with paper-based consultations. While changes are afoot to boost in-person assessments, these won’t kick in for new claimants until November 2026.
🗣 Minister for Social Security and Disability, Sir Stephen Timms, assures us that while the number of in-person assessments will rise, the multi-channel options such as phone and video will remain, particularly where they make sense for health conditions or unique circumstances.
📋 If you’re heading for a PIP assessment, remember, it’s all about how your condition affects daily life. It’s not a medical exam, but it can involve some tasks if done in-person—though you should only do what you’re comfortable with. Citizen’s Advice suggests having your application form handy to guide you through.
📈 The end goal? Making sure every assessment is tailored to suit the claimant’s needs, considered first by paper-based reviews, then phone or video if necessary. Stay informed, stay prepared, and let the process work for you!
#PIPAssessments #PhoneConsultations #KnowYourOptions