Shocking Surprise: Traveler Faces Enormous £153k Mobile Phone Charge Upon Return Home

🌍🚨 Shock as Businesswoman Gets Hit with a Whopping £153k Phone Bill on San Francisco Trip! 🚨📱
Cardiff News Online Article Image

Imagine checking your phone bill and finding a charge that’s more than your mortgage! That’s exactly what happened to Karenjeet Kaur Johal after her trip to the US. The eye-watering bill featured a mind-boggling £37,000 from just ONE call.
Cardiff Latest News

Karenjeet, 27, expected nothing like this when using her phone for business abroad. She was totally floored when her provider sent over an email stating her May bill had skyrocketed to £57,386. But she wasn’t prepared for the June statement rolling in at a staggering £96,098! 😱

Cardiff Latest News
Despite asking for a modest £100 data cap when she opened her account, it seems there was some serious miscommunication. After Karenjeet halted payments with the bank warning her of the hefty deduction, O2 decided to step in and scrap the charges as a “gesture of goodwill”. 🏦✨

Even though the charges were dropped, the damage was done. The missed payments hit Karenjeet’s property firm’s credit score hard, and she claims it led to a loss of over £200,000 in revenue.

The devastating charges could have been avoided if notifications or alerts were in place. Now, the shock of being informed she’d made around fifty calls in a minute leaves her questioning if this was just a billing error! 📊

While O2 wasn’t directly managing her spend caps, they did indicate Karenjeet had opted out of them entirely when signing up with Currys Business. This unexpected phone bill fiasco has become a wake-up call for Karenjeet and many others about the importance of monitoring mobile phone spending when travelling overseas. 📡✈️

Stay tuned and remember to double-check your roaming settings before your next adventure abroad! 🌎✌️