Ever had a delivery disaster? Beverley Smith from Worcestershire certainly has a story to tell! She paid Sky £110 for a TV wall-mounting service, only to find out it didn’t include the wall bracket, and she had to do some of the work herself.
Excited to watch the Strictly final on her new Sky Glass TV, she was taken aback when delivery crew from AIT Home Delivery left the hefty 55-inch TV in the middle of her living room without a means to mount it. Even though she upgraded her package expecting a seamless setup, the misunderstanding left her watching the TV event of the year on her laptop.
Feeling ‘assaulted’ by the experience, Beverley voiced her frustration, urging better transparency from Sky and AIT Home Delivery. She received a full refund, but it’s a cautionary tale for all TV enthusiasts—check the fine print, folks!
AIT stated that customers are informed about the need to purchase brackets separately, pledging to enhance communication to avoid such confusions in future. Meanwhile, Beverley, after a 20-year relationship with Sky, just wants fair service. Who else has had a similar delivery drama? Share your experiences! 📺✨ #DeliveryDrama #SkyGlass #StrictlyComeDancingNightmare