Tragedy has struck several British families after six holidaymakers passed away following a severe stomach illness while staying at TUI-affiliated hotels in Cape Verde. These distressing events occurred between August and November 2025 at popular all-inclusive resorts. The unfortunate loss of holidaygoers, including 64-year-old Karen Pooley and 55-year-old Mark Ashley, has raised alarming concerns over the hygiene standards at these locations.
A major law firm is stepping in to represent over 1,500 other travellers who reported serious illnesses after stays on the island. Many link their experiences to unsatisfactory meal preparations and questionable sanitation conditions, with shocking reports of water supply issues and undercooked meals emerging from multiple resorts.
Widow Emma Ashley, whose late husband Mark died post-holiday, shared her anguish saying their trip quickly turned from a dream break to a nightmare, with Mark falling violently ill. Similarly, the family of Elena Walsh tragically recounts how a celebration turned into heartbreak when the dedicated nurse and mother succumbed to illness during their stay.
Families are now pursuing legal actions for compensation, demanding answers and accountability from the tour operator, TUI. They hope that, by speaking out, other families can avoid enduring similar heartbreak.
Irwin Mitchell, a legal firm handling these cases, has expressed astonishment over the ongoing issues, calling on tour operators to ensure greater hygiene standards and guest safety. Meanwhile, RIU Hotels and Resorts maintain that they adhere to top-tier international health standards while pledging to continue prioritising guest welfare.
This ongoing situation has highlighted serious hygiene and safety concerns that demand immediate action to restore trust and safeguard future tourists. As this unfolds, the priority remains with supporting the affected families and ensuring such tragedies are prevented in the future.