Man Makes 1,000 Harassing Calls to Ex, Threatens to Disfigure Her in Terrifying Messages

A man from Swansea has been handed an 18-month prison sentence after persistently harassing his former partner with hundreds of phone calls and threatening messages, mere weeks after his release from a previous jail term for harassing the same individual. The disturbing case, heard at Swansea Crown Court, highlighted the ongoing challenges victims of domestic abuse and harassment often face, even with legal protections in place.
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Jamie Hancock, aged 32, of Margaret Street, St Thomas, Swansea, began targeting his ex-partner shortly after he was released from a 16-week prison sentence for earlier offences of harassment and property threats. The court was told that Hancock, unable to accept the end of his year-long relationship, launched a relentless campaign of intimidation and emotional abuse against the woman, reportedly making up to 1,000 phone calls and sending numerous threatening messages in a matter of weeks.

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Amongst the most serious threats, Hancock told his ex-partner he intended to “smash up” her face so “nobody wants you”, according to evidence presented in court. The persistent communications caused the victim significant distress, leading her to feel unsafe both inside and outside her home. She described living in fear, unable to carry out daily activities without worrying about further harassment or potential violence.

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During a police visit to the victim’s property, officers witnessed her phone ringing “non-stop”, providing immediate proof of Hancock’s continued attempts to make contact. Subsequent review of call and message logs established the sheer scale of the harassment, which included hundreds of contacts in a short space of time and several explicit threats.

At the sentencing, Hancock admitted to seven counts of breaching a restraining order – an order that had been put in place only the previous January and was intended to remain active until 2027. The court heard that Hancock had a history of violent behaviour, including past convictions for assault and harassment. Prosecutors argued that his actions demonstrated a disregard for both the law and his ex-partner’s right to live free from fear.

Hancock’s defence barrister acknowledged his client’s repeated inability to control his emotions, telling the court that Hancock “accepts he has a tendency to fly off the handle” and that he recognises a need for mental health intervention. The barrister suggested that circumstances surrounding Hancock’s daughter may have contributed to the most extreme threats, although this was not accepted as an excuse by the court.

Judge Catherine Richards, presiding over the case, described the defendant as a “troubled individual who cares very much about his daughter but is struggling with his mental health at this time”. She imposed an 18-month prison sentence, noting that Hancock would serve up to half in custody before being released on licence. Judge Richards took into account Hancock’s guilty plea when determining the length of the sentence but emphasised that the protection of the victim and the upholding of the restraining order were paramount.

Cases such as this shed light on the ongoing dangers faced by victims of domestic abuse, particularly after legal interventions have been put in place. The situation also raises questions about the support provided to individuals struggling with mental health issues in the context of repeated criminal behaviour.

For those experiencing domestic abuse, including persistent harassment, numerous organisations offer around-the-clock support and confidential advice across Wales and the wider UK. National helplines such as Live Fear Free (0808 8010800), the National Domestic Abuse Helpline (0808 2000 247), and the National Stalking Helpline (0808 802 0300) provide specialist guidance and can help individuals secure the support and protection they need.

Authorities encourage anyone in immediate danger to contact emergency services by dialling 999, while family, friends, and concerned third parties are similarly urged to reach out to support services if they suspect someone is at risk. As cases like this demonstrate, timely intervention can prove vital in preventing escalation and supporting victims on the path to recovery and safety.