Catherine Hawkins, a 50-year-old mum from Worcester, found herself in an alarming situation when the DWP halted her Universal Credit. Despite relying on a wheelchair and battling neuropathy and Crohn’s Disease, she was told she was fit for work. The shocking decision left her with just £1.71 and the terrifying prospect of homelessness, forcing her to seek help from food banks. “I’m afraid I’m going to end up homeless,” Catherine shared, highlighting the absurdity of being asked to work when she can’t even walk.
The situation seemed dire, with mounting fears over her ability to pay £722 in rent along with other living expenses. Her monthly benefits, originally £1,900 combined from Universal Credit and PIP, became her lifeline. “I feel like I’m going around in circles, sick and tired of being sick and tired,” she expressed her frustration. Even with an intended call from DWP that never happened, the department demanded attendance at a workshop interview, adding more stress.
Fortunately, the DWP has since apologised and reversed their decision, reinstating her benefits. They stated, “We apologise for any distress caused and have lifted the suspension on her account.”
This case underscores the importance of fair treatment and the support vulnerable individuals require. Let’s hope Catherine’s story leads to better processes to ensure more compassionate handling of similar situations.