🚨 Attention British Gas, EDF and Scottish Power customers! 🚨
In a recent survey by Which?, the big three—Scottish Power, EDF, and British Gas—were ranked as the least satisfactory energy providers, struggling with customer service and complaint handling. Scottish Power landed the lowest score at 56%, followed closely by EDF at 58%, and British Gas at 59%. 📉
But don’t worry, there’s a silver lining! 🌟 E (Gas and Electricity) is topping the charts with an impressive 79% satisfaction rate, thanks to their exceptional customer service and clarity in statements. Octopus Energy isn’t far behind with 74%, making them another great option if you’re considering a switch. 🔄
Which? urges customers to explore fixed tariffs, often cheaper than the energy price cap, and to consider switching for better service and value. Emily Seymour from Which? remarked, “There’s no need to settle for poor service—vote with your feet!”
British Gas highlights their ongoing efforts to improve, citing a 20% annual drop in complaints. 📉 Meanwhile, EDF and Scottish Power focus on strengthening areas that need attention and have made strides in supporting vulnerable customers.
If you’re not happy, shop around! With fixed tariffs becoming more enticing, now’s the time to find an energy supplier that treats you right. 🛒💡
#SwitchToBetter #EnergySavings #CustomerFirst