Sick of waiting on hold with call centres? Martin Lewis’s Money Saving Expert team has a clever hack to save you time and hassle. They’ve gathered insider tips straight from call centre workers themselves! 🎧📞
Here’s the scoop: Try ringing up when EastEnders or Coronation Street is on TV! With millions glued to their screens, you might just skip the queue. EastEnders airs at 7:30pm on Mondays, and Coronation Street follows at 8:30pm.
But that’s not all! Avoid the busiest call times just before lines close or on the hour – when staff are wrapping up their shifts and may rush through calls. Avoid Mondays, the start or end of the month, and key sports season dates if you’re calling about TV packages. Timing truly is everything when it comes to call centres.
Remember, mastering the timing game could save you time and maybe even score you a better deal. Give it a try next time you’re about to dial in! 📺📱
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