Guests at a Welsh hotel have been sharing alarming tales of their visits online, ranging from shocking inconveniences to eerie encounters! Llyndir Hall in Rossett, once a bustling hotel and wedding venue, has become a hotspot for guest complaints. Since its acquisition by India-based OYO Rooms in 2022, visitors have faced locked doors, “haunted house” vibes, and unexpected cancellations.
Guests have taken to review platforms with stories of turning up after long drives only to find the hotel closed or lacking essentials like hot water and heating. One traveller found herself spending the night in her van at a nearby campsite!
The situation got so dire that Wrexham Trading Standards had to step in to investigate. OYO Rooms claims that these issues were temporary during refurbishments and assures that all confirmed bookings are honoured now.
But not everyone is convinced. One reviewer described their unsettling visit as like entering the “Marie Celeste of hotels”, while others have encountered locked doors and absent staff upon arrival. On a more bizarre note, one guest recounted being shushed by a mysterious woman before being handed a room key — only to later find there was no service to speak of.
Despite some positive reviews praising the hotel’s serene surroundings, the horror stories are hard to ignore. Wrexham Council confirms they’re working with the hotel to ensure compliance with all regulations. Booking platforms are also monitoring the complaints, with the potential for the hotel to be delisted if issues persist.
So, if you’re planning a stay at Llyndir Hall, maybe double-check everything twice — or pack a sleeping bag, just in case!